We may collect personal information that you voluntarily provide through our website, including when you contact us, submit an inquiry, or complete a form.

This information may include:

• Full name
• Email address
• Phone number
• Company or business name
• Information about your inquiry, interests, or business needs
• Any additional information you choose to provide

We may also automatically collect certain technical information when you browse our website, including your IP address, browser type, device information, pages visited, time spent on our website, and interactions with website content.

CREATIVA COFFEE DISTRICT may use the information collected to:

• Respond to inquiries and requests submitted through our website.
• Communicate with you about our products, services, and business offerings.
• Understand your needs and improve our customer experience.
• Analyze website traffic, visitor behavior, and website performance.
• Maintain, improve, and optimize our website and digital services.
• Send marketing communications or updates where appropriate and with any consent required by applicable law.
• Protect our website against unauthorized access, misuse, and security threats.
• Comply with applicable legal obligations.

We will process personal information for specific, legitimate purposes and in accordance with applicable data protection laws.

Our website may use cookies and similar technologies to improve functionality, understand how visitors interact with our content, and measure website performance.

We may use analytics tools, such as Google Analytics or similar services, to collect information about website traffic, browsing activity, and visitor interactions.

These technologies may collect technical information, including IP addresses, device identifiers, browser information, and usage data.

Where required by applicable law, we will request your consent before using non-essential cookies or analytics technologies. You may also manage your cookie preferences through the available website controls or your browser settings.

Disabling certain cookies may affect some website functionalities.

We do not sell or rent your personal information to third parties.

However, we may share information with trusted service providers when necessary to operate and improve our website and business. These providers may include:

• Website hosting and infrastructure providers.
• Form management and communication platforms.
• Website analytics and performance measurement services.
• Marketing and digital advertising platforms, if implemented.
• Other technology providers that support our website and business operations.

These third parties may process personal information on our behalf or according to their own privacy policies, depending on the service they provide.

We may also disclose information when required by law or when necessary to protect our legal rights, security, or legitimate interests.

Some third-party service providers may store or process information outside Panama, depending on their location and infrastructure.

Where personal information is transferred internationally, we will take appropriate steps to ensure that such processing complies with applicable data protection requirements.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain relevant business records, and comply with applicable legal obligations.

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Under applicable data protection laws in Panama, you may have the right to:

• Access your personal information.
• Request the correction or updating of inaccurate or incomplete information.
• Request the deletion of your personal information where legally applicable.
• Request information about how your personal data is being processed.
• Withdraw your consent where processing is based on consent, subject to applicable legal requirements.

To exercise these rights or submit a privacy-related inquiry, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Our website may contain links to third-party websites, social media platforms, or embedded content. These external services operate independently and may collect information according to their own privacy policies.

CREATIVA COFFEE DISTRICT is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before sharing personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, or applicable legal requirements.

Any updates will be published on this page, together with the revised effective date where appropriate.